TERMS & CONDITIONS
On booking a treatment with The Wax Pot Boutique, you must discuss any medical conditions, pregnancy or if you are breast feeding with your therapist and at the time of your booking. If you have any uncertainty you must seek medical advice from your doctor. Certain conditions will mean that you cannot have certain treatments. For example during pregnancy only specific pregnancy massage can be performed and not any other massages.
I offer limited mobile treatments in the Milton Keynes area, with a minimum spend of £20 on treatments. Other areas over 5 miles from C.M.K may also be considered but will incur a minimum spend or travel costs.
It is essential that I have access to certain conditions such as: hot water, power supply, good lighting, sufficient space for a therapy couch etc (depending on a treatment) in order to complete it to the best standard.
Before the first treatment a client will be asked to complete a brief medical history form since certain health conditions might be contradictory to treatments.
For any minor clients (aged under 16) parental permission is required.
If the treatment is considered to be inappropriate, a therapist reserves a right to refuse it in the interest of both client’s and therapist’s safety.
Cancellations and no shows
The Wax Pot Boutique requires 48 hours notice if you need to cancel your appointment. If not you will be charged 50% of your treatment cost. No Shows will be charged the full cost of the treatment.
Mobile Beauty Etiquette
Your mobile beauty therapist may arrive up to fifteen minutes before the start of your treatment. This will allow her to set up the equipment. Once the mobile beautician is in your house any significant time taken out to tend to deliveries, babies, pets or work that becomes a disturbance during the treatment will be taken off your treatment time.If you are late for your treatment your treatment time will be cut where necessary.
Complimentary treatment is specific to the card i.e. 25% off your next treatment appointment.
After 10 stamps receive 25% off your next treatment booked.
Stamps will be added to your card at the time when you receive your service and no other time.
Loyalty cards treatments are free therefore need to be booked on a day of your appointment or future appointment.
Lost cards will be held void. A new card will be issued but previous stamps cannot be backdated unless a receipt is present as proof of treatment.
Your stamp card cannot be used in conjunction with gift voucher payment.
A stamp will only be applied to your card on full priced services.
One stamp will be applied to your card per appointment.
Your stamp card or complimentary service must not be transferred to a third party.
Cancellation policy applies to all services including your complimentary service.
No show for complimentary services will be held void.
All client stamp cards remain the property of The Wax Pot Boutique.
The Wax Pot Boutique may withdraw the stamp card at any time at our discretion.
Loyalty cards are not to be used in conjunction with any other offer or discount.
We reserve the right to change the terms and conditions and notification will be displayed on the website and/or social media sites.
Gift Voucher and treatment course booking terms and conditions:
Gift Vouchers and treatment courses are valid for 12 months unless otherwise stated. They are non refundable. Please have your treatment course card or gift voucher with you for the appointment. The cancellation policy still applies to treatment course bookings and gift vouchers, 50% of the treatment price will be redeemed from your voucher or course.
The Wax Pot Boutique are dedicated to safeguarding your privacy and looking after your best interests.All personal details are kept in the strictest confidence and are used only for the purpose of providing you with a safe, efficient and professional service.